1. What are your shipping times?
Our standard shipping time is 2 to 5 business days. Please note that business days do not include weekends or holidays.
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or directly through the courier's tracking page.
we offer standard shipping, which takes 2 to 5 business days. We do not have expedited shipping options available at this time.
If your order has not arrived within the 2 to 5 business days. please first check the tracking information provided in your shipping confirmation email. If you still need assistance, feel free to contact our customer service team: support@tribal-knives.com
Shipping within Europe takes 2 to 5 business days. We offer international shipping. However, please note that shipping times for international orders may vary and can take longer than 2 to 5 business days. depending on the destination.
Shipping costs are FREE when in Europe, outside Europe depending on your location. You can view the shipping cost at checkout before completing your purchase.
If you need to change your shipping address after placing an order, please contact us as soon as possible by email: support@tribal-knives.com We will do our best to update the address, but we cannot guarantee changes if the order has already been processed.
If you receive a damaged or incorrect item, please contact our customer service team by mail: support@tribal-knives.com within 30 day's of receiving your order. We will arrange for a replacement or refund as needed.
Yes, we have a return policy in place. If you are not satisfied with your purchase, please refer to our return policy page for instructions on how to initiate a return. We recommend sending us an email on: support@tribal-knives.com
We accept various payment methods, including Credit/debit cards, IDeal, PayPal, Apple Pay. and other secure payment options. You can view all available payment methods at checkout.