Frequently asked questions

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1. What are your shipping times?

Our fast shipping takes 2 to 5 business days. Please note that business days do not include weekends or holidays.

2. How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or directly through the courier's tracking page.

3. What should I do if my order is delayed?

If your order has not arrived within the 2 to 5 business days. please first check the tracking information provided in your shipping confirmation email. If you still need assistance, feel free to contact our customer service team: support@tribal-knives.com

4. How much does shipping cost?

Shipping costs are FREE In Europe and North America depending on your location. You can view the shipping cost at checkout before completing your purchase.

5. Can I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please contact us as soon as possible by email: support@tribal-knives.com We will do our best to update the address, but we cannot guarantee changes if the order has already been processed.

7. What payment methods do you accept?

We accept various payment methods, including Credit/debit cards, Visa, IDeal, PayPal, Apple Pay. and other secure payment options. You can view all available payment methods at checkout.

6. Can I return my order?

Yes, we have a return policy in place. If you are not satisfied with your purchase, please refer to our return policy page for instructions on how to initiate a return. We recommend sending us an email on: support@tribal-knives.com